Platform Features

Platform Features and Settings

• How to Track Your Device Live
• Creating and Managing Places: Complete Guide
• How to Set Up Alerts and Notifications
• Understanding and Managing the Generate Trips Feature
• Understanding Issues on the Platform
• How to Check and Update Your Hapn Mobile App Version

See all 10 articles

Tracker Settings

• Reporting Modes: How to Adjust Your Tracker's Update Frequency
• How to Change Speed & Distance Units (MPH/KPH, Miles/Kilometers)
• How to Change Your Account Time Zone
• How to Rename Your Tracker or Change the Tracker Icon

Understanding Tracking Activity

• Using Time Machine: Track Your Device's Historical Routes
• How to View and Understand Reports
• How to View Your Tracker's Location History
• How to Export and Use Report Data
• Using Live Links: Share Tracker Locations Without Account Access

Platform Troubleshooting

• Understanding Your Tracker's Device Status
• Troubleshooting the Hapn Mobile App
• How to Re-subscribe to Text Message Alerts
• Troubleshooting: Why Can't I See My Tracker's Location History?
• How to Search for a Tracker in the Mobile App