How to Rename Your Tracker or Change the Tracker Icon

Contents

• Overview
• Customizing on the Web App
• Customizing on the Mobile App
• Tips for Effective Naming

Overview

Customizing your tracker's name and icon makes it easier to identify specific assets on the map, especially when managing multiple trackers. A descriptive name and appropriate icon help you quickly distinguish between different vehicles, equipment, or assets.

What you can customize:

• Tracker display name
• Map icon appearance
• Icon color (where available)

Customizing on the Web App

1. Log in to your account

   • Visit app.gethapn.com in your web browser
   • Enter your email and password

2. Navigate to tracker management

   • From the menu on the left-hand side, select "Asset and Tracker Management" 

3. Select your tracker

   • Find the tracker you want to customize in the list
   • Click on the tracker name to open its settings

4. Edit tracker details

   • In the "Basic Information" section, you can modify:
     • Tracker Name: Enter a descriptive name for easy identification
     • Tracker Description: Add additional details (optional)
     • Icon: Click the current icon to see available options
       
       

5. Save your changes

   • Click "Save" at the top of the page
   • Your changes will be applied immediately to the map view

Customizing on the Mobile App

1. Open the mobile app

   • Launch the Hapn mobile app on your device
   • Log in with your account credentials

2. Access tracker settings

   • Tap on your tracker icon on the map to open the tracker card
   • Scroll down to find "Tracker Options"
   • Tap "Tracker Settings"

3. Edit tracker information

   • Change the name: Tap the name field and enter your new tracker name
   • Change the icon: Tap "Edit Icon" to view available icon options
   • Select your preferred icon from the available choices

    4. Save your changes

• • Tap "Save" in the upper right corner
  • Your updated name and icon will appear on the map immediately

Tips for Effective Naming

Use Descriptive Names

• Good: "Delivery Truck #3", "John's Service Van", "Construction Trailer"
• Avoid: "Tracker 1", "Device", "GPS"

Include Identifying Information

• Vehicle number or license plate
• Employee or driver name
• Equipment type or model
• Location or route designation

Keep Names Concise

• Aim for 15-20 characters or less for best mobile display
• Use abbreviations when necessary (e.g., "Truck" instead of "Vehicle")
• Avoid special characters that might not display properly

Match Icons to Assets

• Choose icons that visually represent your actual asset
• Use consistent icon types across similar assets
• Consider using colors to group related assets

Your changes take effect immediately! Once saved, your new tracker name and icon will be visible on all map views and in reports.

Need more help? Contact our support team at support@gethapn.com or submit a ticket.