Skip to main content
/ Help Center
Submit a request
Sign in
Submit a request
Hapn Help Center
Account, Plans & Billing
Account, Plans & Billing
Manage your account and password, plans and pricing, billing, and pausing or cancelling service.
Account Settings
How to Update Your Account Information (Phone, Email, Address)
How to Change Your Account Time Zone
How to Change Speed & Distance Units (MPH/KPH, Miles/Kilometers)
How to Delete Your Account
Plans & Pricing
Hapn Plans and Pricing
Billing & Payment Methods
How to Update Your Payment Information
Pause, Cancel & Reactivate
How to Cancel Your Service Plan
How to Reactivate, Resume, or Unpause Your Tracker
How to Temporarily Pause Your GPS Service
How to Remove or Deactivate a Tracker
How to Add a New or Additional Device to Your Service
How to Replace a Tracker