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Hapn Help Center
Account, Plans & Billing
Account, Plans & Billing
Manage your account and password, plans and pricing, billing, and pausing or cancelling service.
Account Settings
User Platform Settings: Personalizing Your View of Hapn
How to Update Your Account Information (Phone, Email, Address)
How to Change Your Account Time Zone
How to Change Speed & Distance Units (MPH/KPH, Miles/Kilometers)
How to Delete Your Account
Billing & Payment Methods
How to Update Your Payment Information
How to Access Your Receipts
Pause, Cancel & Reactivate
How to Cancel Your Service Plan
How to Reactivate, Resume, or Unpause Your Tracker
How to Temporarily Pause Your GPS Service
How to Remove or Deactivate a Tracker
How to Add a New or Additional Device to Your Service
How to Replace a Tracker