Your tracker records where it has been. This step shows you the two places that history lives, and which to use when.
Applies to: the Hapn web app at app.gethapn.com and the Hapn mobile app.
Trips — start here
On the web, go to Historical Tracking → Trips in the left sidebar. On the mobile app, tap Trips in the bottom bar.
Trips opens on your whole fleet for today. You get a summary line — how many trips, how many miles, how many alerts — and then one row per trip showing the route, the time, where it started and finished, the distance and the maximum speed reached.
The chips across the top are the fast filters: With alerts, With issues, Speeding, After hours and Over 5 mi. More filters opens the rest — alert type, tags, places, trip length, duration, speeding severity and time of day.
Use the date picker to move to another day.
Looking at one tracker
Choose a tracker from the picker at the top left — you can search by name or IMEI. Three useful things appear:
- Stops show up between the trips, each with the address, when it arrived, when it left, and how long it sat. Save as place turns a location you keep visiting into a proper place.
- A Long stops (30 min+) filter.
- Export CSV, and the Replay on map button.
Time Machine — a single day on the map
Time Machine draws one tracker's day on the map, with that day's totals beside it: distance, trips, places visited, stops, max speed, alerts, active hours, idle time and a utilization percentage.
On the web, open it either way:
- From the Live Map — select the asset to enter follow mode, then select History in the bar at the bottom.
- From Trips — pick the tracker, then select Replay on map.
Inside, the Trips tab draws the day as connected routes; the Timeline tab draws every individual position report as a separate point. The date stepper moves you a day at a time, and Live returns you to the tracker's current position.
Following a tracker on the map
On the web, selecting an asset on the Live Map puts you in follow mode: the map centres on it and draws its recent trail, and the panel on the left shows the odometer, ignition state, external voltage, reporting mode, active hours and when the next update is due. The bar at the bottom holds:
- A date stepper and Trips — opens Time Machine on the day the tracker last reported, with that day's trips listed.
- History — opens Time Machine straight away, on the map.
- Spotlight — a temporary geofence around the asset where it stands now.
- Trips (route icon) — the tracker's Trips list.
- Share Live and Settings.
Once you're in Time Machine, Chart joins that bar, Live takes the place of History, and Spotlight and the Trips-list button drop out. It graphs Fuel across the day and gives the day's Idle time and Utilization figures — on vehicle trackers that report them.
If your tracker is battery-powered
Battery trackers reporting once a minute or slower do not generate trips — there's too much time between reports to draw a journey. Instead you'll see the individual pings: on the web, Time Machine opens on the list of Pings, with no trips or distance, and Historical Tracking → Locations lists every check-in day by day — see the Locations page.
That's expected. Every position the tracker sent is still there. Trips need a faster reporting mode, which uses more battery — see Reporting Modes.
On the mobile app, tap the tracker on the Live screen and then History on its card; the list of positions is labelled Locations. Trackers with trip generation switched off have no trips in the Trips tab; use History on the card for them.
If you don't see what you expect
- Check the date, and clear any filters left from an earlier look.
- Check the tracker was powered and in coverage during the period.
- On a battery tracker, look for Pings rather than expecting trips.
More in Troubleshooting: Why Can't I See My Tracker's Location History?
Next steps
For the next step in the activation process, see Step 8: Getting Started with Reports: Learn About Your Tracker's Activity.
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