Skip to main content

Step 2: Getting Started With the Hapn Apps

Kayla H.
  • Updated

Contents

Introduction

Welcome to Hapn! Our tracking solution features two complementary applications designed for different aspects of asset management:

  • Mobile App: Optimized for real-time tracking and on-the-go monitoring
  • Web App: Designed for account customization, detailed reporting, and administrative tasks

This guide will help you understand when and how to use each app to get the most from your Hapn experience.

 

Mobile App: Your Real-Time Tracking Tool

The Hapn mobile app is your go-to solution for live tracking in real-time. It's designed for field use, providing immediate location updates and essential controls when you're on the move.


Screenshot_080824_074703_AM.jpg

Downloading and Logging In

After activating your tracker, download the Hapn mobile app:

Log in using the credentials you created during tracker activation. For quicker access in the future, enable Face ID/Fingerprint login in your phone settings.

Following Your Assets in Real Time

The mobile app excels at real-time tracking:

  1. Tap any tracker icon on the map to select it
  2. The app will enter "Follow Mode," keeping the selected tracker centered as it moves
  3. View the tracker card at the bottom for live details, including:
    • Current speed
    • Battery level
    • Last update time
    • Current address

Web App: Your Account Management Center

The Hapn web application at app.gethapn.com is designed for detailed account customization, administrative tasks, and in-depth analysis. Use this platform when you need to configure your account settings or analyze historical data.

  • Setting Up Boundaries

  • Creating Custom Alerts

  • Managing User Access

  • Generating Detailed Reports

    Screenshot_041725_121143_PM.jpg

Choosing the Right App for Your Needs

For the best experience with Hapn, use each app for its strengths:

Use the Mobile App when you need to:

  • Track assets in real time
  • Check current locations while in the field
  • Follow a moving asset
  • Make quick adjustments to tracker settings

Use the Web App when you need to:

  • Set up comprehensive account configurations
  • Create and manage boundaries
  • Configure detailed alert systems
  • Add or manage users
  • Generate and analyze historical reports
  • Export data for business records

Many customers keep the mobile app installed for daily tracking needs while using the web app periodically for administrative tasks and deeper analysis.

Next Steps

For instructions on connecting your tracker and logging into your account for the first time, please see Step 3: How to Get Your Tracker Connected to the Hapn Map

Related Articles 

Related articles

Comments

0 comments

Article is closed for comments.