How to Cancel Your Service Plan – Hapn Help Center

Before you cancel

Your tracker stays active until the end of your current billing cycle.
Once cancelled, the tracker is deactivated and moved to your Recently Cancelled list — you can reactivate it later without buying a new device.
If you only need a break, consider pausing instead — you can pause a monthly subscription for up to 3 months. (Pausing isn't available on annual plans, which can only be cancelled.) See How to Temporarily Pause Your GPS Service.
Want to keep your history? Export it before cancelling — see How to Export and Use Report Data.

Log in at app.gethapn.com and go to Settings → Billing. Your active trackers are listed under "Your GPS Trackers."
Find the tracker you want to cancel and click Cancel on its card.
You may be offered a discount or the option to pause instead. To continue, choose No, I'd like to cancel my plan.
Select a cancellation reason and confirm. The tracker moves to your Recently Cancelled list.

Open the Hapn app and sign in.
Go to your billing/subscription settings (tap the menu, then Account → billing).
Find the tracker and tap Cancel, then confirm.

If you don't see a cancel option in the mobile app, use the web app steps above.

The tracker keeps working until your current cycle ends, then stops reporting and appears under Recently Cancelled. To restart service later, see How to Reactivate, Resume, or Unpause Your Tracker.