Places (also called geofences, boundaries, or zones) let you draw an area on the map and get alerts when a tracker enters or leaves it. This guide covers setting boundaries, creating and editing Places, and managing geofence alerts.
Contents
- What Are Places?
- Creating Your First Place
- Managing Your Places
- Setting Up Place Alerts
- Frequently Asked Questions
What Are Places?
Formerly known as Boundaries, Places are virtual perimeters you can create around important locations on the map. When your trackers enter or exit these areas, you can receive instant notifications. Places help you:
- Monitor when equipment arrives at or leaves job sites
- Track when vehicles enter or exit service territories
- Get alerts when assets return to your yard or facility
- Know when tracked items enter unauthorized areas
Applies to: the Hapn web app at app.gethapn.com and the Hapn mobile app.
On the mobile app: open the Places tab at the top of the Live screen and tap Create. Set the location by tapping the map, searching, or tapping Use my location, then tap Next and follow the remaining steps to finish. The steps below describe the web app.
Creating Your First Place
Step 1: Access the Place Page
- Log in to your account at app.gethapn.com
- Select "Places" from the menu options on the left-hand side
Step 2: Start Creating a New Place
- Click the "Create a New Place" button to begin creating your place
- The place creation tool will open with the map view
Step 3: Choose and Create Your Place
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Select a place type:
- Circle: Click the circle icon for a quick circular place
- Draw: Click Draw to create your own design
- Region: Create a place around a specific region on the map
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Define your place on the map:
- For round: Click and drag to position and size your circle
- For custom shapes: Click multiple points on the map to create corners, then click your starting point to complete the shape
- For Region: Type any state, county, or city name to search.
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Customize your place:
- Enter a descriptive name that will help you identify this location (e.g., "Warehouse," "Downtown Job Site")
- Select a color for how the place will appear on your map
- Adjust the position or shape if needed by dragging points or the entire place
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Save your place:
- Click the "Save" button in the bottom right corner
- Your new place will now appear in your places list
Tip: Choose clear, specific names for your places so you can easily identify them in alerts and reports.
Managing Your Places
Editing or Deleting Places
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From the map, go to Places at the top:
- Find the place you want to edit or delete
- Click the three dots (⋮) next to that place
- Select "Edit" or "Delete" from the dropdown menu to make your changes.
Viewing Place Activity
To see when your trackers have entered or exited your place:
- Click "Places" from the menu options on the left-hand side
- Select "Place Analysis"
- Filter the report as needed to see specific places, trackers, or date ranges
The Place Analysis shows a historical record of place entries and exits for your trackers, helping you monitor movement patterns and verify location history.
Tracker Place Analysis
The Tracker Place Analysis report provides detailed insights into how your trackers interact with your places over time.
Accessing the Report
- Log in to your account at app.gethapn.com
- Click "Places" from the menu options on the left-hand side
- Click "Tracker Place Analysis"
Understanding the Report
The report displays key metrics at the top:
- Total Places Visited: How many different places the tracker entered
- Total Time in Places: Cumulative time spent inside all places
- Average Visit Duration: Average length of each place visit
- Most Visited Place: Which place was entered most frequently
Use the tracker dropdown and date selector to filter your results for a specific tracker. The activity table below shows the places the tracker has visited with entry time, exit time, duration, status (Inside/Outside), and address.
Tip: Click "Export CSV" to download the report or "Schedule Report" to receive automated reports regularly.
Setting Up Place Alerts
To receive notifications when your trackers enter or exit places:
- Open your alert rules. On the web, go to "Alerts & Issues" in the menu on the left-hand side and click "Manage alerts". On the mobile app, tap Issues, then the gear icon (Alert rules).
- Click "Create alert rule" (on the mobile app, tap Create)
- From the Location and Movement Alerts section, choose "Place Entry" or "Place Exit" as the alert type
- Choose which place to monitor
- Select which trackers should trigger this alert
- Choose your notification method (email, SMS, or app notification)
- Set any time restrictions if needed
- Click "Save" to activate the alert
Tip: For detailed instructions on creating alerts, see our Creating & Managing Alerts guide.
Frequently Asked Questions
How many places can I create? There is no limit to the number of places you can create in your Hapn account.
Can I set different alerts for entering and exiting a place? Yes, when creating place alerts, you can choose whether to be notified when assets enter, exit, or both.
Will places drain my tracker's battery? No, places are processed on our servers, not on the tracker itself, so they have no impact on battery life.
Can I see a history of place activity? Yes, the Place Analysis report in the Reports section shows all entries and exits for your places.
Need more help? Contact our support team at support@gethapn.com or submit a ticket. You can also call support at 877-212-7400 or chat with us — see How to Contact Hapn Support for hours.
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