How to Rename Your Tracker or Change the Tracker Icon

Applies to: the Hapn web app at app.gethapn.com and the Hapn mobile app.

Contents

• Overview
• Customizing on the Web App
• Customizing on the Mobile App
• Tips for Effective Naming

Overview

Customizing your tracker's name and icon makes it easier to identify specific assets on the map, especially when managing multiple trackers. A descriptive name and appropriate icon help you quickly distinguish between different vehicles, equipment, or assets.

What you can customize:

• Tracker display name
• Map icon appearance
• Icon color (where available)

Customizing on the Web App

1. Select the tracker on the Live Map (or type its name or IMEI into Find assets), then select Settings in the bar at the bottom of the map.
2. In Name & Description, change the Name (and add a Description if you like).
3. To change the icon, use Icon & Color — Browse all shows every icon — and pick a color.
4. Select Save at the top.

Customizing on the Mobile App

1. On the Live screen, tap the tracker (or search for it with the search icon at the top), then tap Settings on its card.
2. In Name & Description, change the Name (and add a Description if you like).
3. To change the icon, use Icon & Color — Browse all shows every icon — and pick a color.
4. Tap Save at the top. The new name and icon show on the map straight away.

Tips for Effective Naming

Use Descriptive Names

• Good: "Delivery Truck #3", "John's Service Van", "Construction Trailer"
• Avoid: "Tracker 1", "Device", "GPS"

Include Identifying Information

• Vehicle number or license plate
• Employee or driver name
• Equipment type or model
• Location or route designation

Keep Names Concise

• Aim for 15-20 characters or less for best mobile display
• Use abbreviations when necessary (e.g., "Truck" instead of "Vehicle")
• Avoid special characters that might not display properly

Match Icons to Assets

• Choose icons that visually represent your actual asset
• Use consistent icon types across similar assets
• Consider using colors to group related assets

Your changes take effect immediately! Once saved, your new tracker name and icon will be visible on all map views and in reports.

Need more help? Contact our support team at support@gethapn.com or submit a ticket. You can also call support at 877-212-7400 or chat with us — see How to Contact Hapn Support for hours.