Using the Place Analysis Report – Hapn Help Center

The Place Analysis report answers one question: who has been to this place, and for how long? Pick a place — a yard, a job site, a customer address — and Hapn lists every tracker that entered it, when it arrived, when it left, and how long it stayed.

Applies to: the Hapn web app at app.gethapn.com and the Hapn mobile app. You need at least one place set up first — see Creating and Managing Places: Complete Guide.

On the mobile app: tap Menu → Reports, choose the Tracker tab and tap Place Analysis, then pick a place. Columns and filters are under the sliders icon (Manage view) at the bottom, next to the alarm clock icon (Schedule) and the download icon (Export CSV). The rest of this article describes the web app.

Open the report

Select Reports in the left sidebar.
Under Tracker Reports, select Place Analysis.
On the Pick a place to analyze screen, search for the place by name or scroll the list, then select it.

The report opens on the last 7 days. To look at a different place later, use the place name at the top left — it's a dropdown.

The four figures at the top

Total Trackers Visited — how many different trackers entered the place in the date range.
Average Daily Entries — how busy the place is on a typical day.
Average Time Per Visit — how long a visit usually lasts.
Current Occupancy — how many trackers are inside the place right now. This one ignores your date range.

The visit table

Below the figures, one row per visit: Tracker, Entry Time, Exit Time and Duration.

Select Filters to narrow the rows, and Export CSV to take the table into a spreadsheet.

Which columns you can add

Columns opens the picker. It holds five, and that is the complete list:

Tracker — always on; this one can't be switched off.
Entry Time
Exit Time
Duration
Date range — off by default, so this is the only column you can genuinely add.

You can also drag them into a different order. Reset at the top of the panel puts everything back.

Adding any other field — including the tracker's description

There is no way to add another column to this report, and that includes the tracker's Description — the second line you see under a tracker's name on the Live Map. It isn't available here, and it isn't available in a custom report either: the Trackers & Assets data source offers tracker name, IMEI, device type, reporting mode, asset details and telematics, but no description field, and the Places data source returns one row per place rather than one row per device.

If you need a description or another identifier alongside these visits, the practical options are:

Put the identifier in the tracker's name. The Tracker column shows the tracker's Name, so anything you need to read at a glance — a unit number, a plate — belongs there. You can edit it under Tracker Details → Edit Tracker Settings. See Finding an Asset by Name, Number or IMEI.
Export CSV and join it yourself against your own equipment list in a spreadsheet, matching on the tracker name.

Renaming is usually the better fix: the name follows the tracker everywhere — every report, every alert, the map — whereas a description only shows in a couple of places.

Getting it emailed to you

Schedule at the top right turns this report into a recurring email — a Monday morning list of everything that visited the yard last week, for example. Set the date range, filters and columns the way you want them before scheduling. See How to Schedule a Report by Email.

If the report is empty

“No place visits found for the selected date range” means exactly that — no tracker entered this place in that window. Two things to check:

Widen the date range. A quiet site may go days without a visit.
Make sure the place is drawn where you think it is. A boundary a few hundred feet off the road will never register a stop. Open it from Places and check the shape on the map.

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