How to Set or Reset Your Tracker's Odometer – Hapn Help Center

Yes — you can set your tracker's odometer to a specific value. It's in the tracker's Advanced Settings, under Vehicle Metrics. Setting it sends an over-the-air update to the device, so the new value isn't always instant.

Applies to: trackers that report vehicle metrics (OBD and telematics devices). If you don't see a Vehicle Metrics section in Advanced Settings, your tracker doesn't support this.

Two different odometers

Hapn can show two odometer numbers for the same vehicle, and they usually won't match. Knowing which is which saves a lot of confusion:

Odometer (shown in the tracker's details panel and in the Telematics tab under Engine & Diagnostics) is read from the vehicle itself over the OBD connection, alongside VIN, engine hours and check-engine status. This is the vehicle's own odometer and cannot be edited in Hapn.
Tracker Odometer (in Advanced Settings → Vehicle Metrics) is the tracker's own distance counter. This is the one you can set to a custom value.

So if the vehicle reads 35,000 miles but the tracker odometer reads 6,000, nothing is broken — the tracker simply started counting when it was installed. Set the tracker odometer if you want it to line up with the vehicle.

How to set the tracker odometer

Open the tracker from the map or your asset list.
Select Edit Tracker Settings (or the settings icon in the tracker's details panel), then open the Tracker Details tab.
Scroll down and expand Advanced Settings (described as "Trip settings, network, device actions & more").
Under Vehicle Metrics, find Tracker Odometer. The current value is shown next to it.
Select Update.
Enter the value you want in Mileage, and choose Units — miles or km.
Select Update to confirm.

What happens after you set it

The change requires an over-the-air update to the device. It can take anywhere from a few seconds to a few hours, depending on the tracker's configuration.
You can't make additional changes while the update is in progress.
If the tracker is offline, the update won't apply until the device reports in again. See My Tracker is Offline: Troubleshooting Guide if it stays offline.

Setting active hours

Active Hours sits directly above Tracker Odometer in the same Vehicle Metrics section and works the same way: it shows the current value, and Update lets you set it to a custom number. Use it when you want the tracker's hour count to match a machine's real running hours.

As with the odometer, this is the tracker's own counter. On OBD vehicles, Engine Hours reported by the vehicle appears separately in the Telematics tab.

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