Applies to: Hapn Pulse Wired · Platform: the Hapn mobile app and the web app at app.gethapn.com.

The Pulse Wired Tracker is an easy to connect, weatherproof device. It can run connected directly to an asset or external power source, meaning no worries about battery charge come into play.

This manual will help you get started. Welcome to Hapn.

What's in the box

• Tracker with SIM card installed
• Adhesive pad

Step 1 - Locate your IMEI

Locate the International Mobile Equipment Identity (IMEI) number on the bottom front of your tracker. The number is 15 characters long. You will need to enter it to set up your account.

Step 2 - Activate your tracker

1. From your computer or smartphone, go to: https://checkout.gethapn.com/.
2. Follow the activation steps. Tip: Keep your tracker IMEI handy.
3. Login to the tracking app by:
   1. Going to app.gethapn.com from your computer
   2. Going to our website, gethapn.com and clicking “Login”
   3. Downloading our mobile apps:
      1. Download Hapn for iOS
      2. Download Hapn for Android
4. Once you’re logged into your tracking applications, you’ll need to make sure your tracker is connected by following the steps below.

Finding your tracker's settings in the app: on the mobile app, tap the tracker on the Live screen, then Settings on its card; on the web, select the tracker on the Live Map, then Settings. Reporting Mode is near the top. Ping, Reboot and the hardware options for your model are under Advanced Settings. Reporting Mode, Ping and Reboot each apply with their own button; tap or click Save for name, icon and switch changes.

Step 3 - Installation

The  Y-clamps make installation as simple as possible: simply attach the red wire to the positive terminal on the vehicle battery for direct power, and connect the black wire to the negative terminal on the battery.

This diagram is the simplest way of illustrating how to connect the Y-clips to the corresponding battery terminals.

The device is meant to be used with the adhesive pad to stick face up on top of the vehicle battery with the arrow on the device pointed toward the front grille of the vehicle. If you vehicle has the battery in an unusual place that is not under the hood, it may cause performance issues.

Important Facts

• Default programming for the Pulse Wired is to update every 5 seconds when moving and every 3 hours when stopped. You can change this in the tracker's reporting mode settings.
• The Pulse Wired has one LED light on the face. The light indicates Cell and GPS connectivity. A solid light means the device is connected to both cellular and GPS service. A fast flash followed by a slow flash, indicates that the GPS is connected but cellular is not.
• The device has a small back-up battery to continue transmitting in the case of complete asset power loss.

Specifications

Help

Thank you for purchasing a Spytec GPS product. We appreciate your business and strive to make your experience the best possible. If you have any issues with your product, contact us at the following addresses:

Email tech support questions to: support@gethapn.com You can also reach us any time via 24/7 live chat.

Email billing questions to: support@gethapn.com

To download user manuals—including the one for the Hapn platform software that you’ll use to track your GPS device from a phone, tablet or computer, go to:

https://help.gethapn.com

Log into your tracker at: app.gethapn.com

To download the IOS app go to: Hapn GPS on the App Store

To download the Android app go to: Hapn GPS on Google Play

Warranty

The Spytec GPS 6-month hardware warranty covers products purchased online or from an authorized retailer. Products under warranty qualify for an exchange with a valid receipt and an active subscription and is non-transferable. The warranty does NOT cover compatibility or functionality problems caused by the actions or technology of third parties. This warranty does NOT cover damages resulting from improper use of the device (including the use of incompatible accessories such as chargers, storage devices, etc.), unauthorized modifications to the device, negligence, any environmental or natural disasters, or loss or theft. This warranty does NOT cover water damage.

Devices that are covered will be repaired or replaced at the discretion of Spytec GPS. Devices

requiring replacement will be fulfilled with a new or refurbished unit, or a similar unit if the original unit

is no longer available.

To take advantage of our warranty, go to gethapn.com/returns and review our

Returns Policy. If your device meets the above guidelines as well as the guidelines on our website,

please click the button to proceed to the Return Authorization Form. In the event that our online

guidelines change, this warranty will supersede any newer changes. Once you have filled out the

Return Merchant Authorization Form, please wait for instructions.