Applies to: Hapn hardwired GPS tracker · Platform: the Hapn mobile app and the web app at app.gethapn.com.

The Hardwired GPS Tracker is perfect for long term deployments on Powered assets or equipment. It draws power directly from the external source, meaning little to no maintenance.

This manual will help you get started. Welcome to Hapn.

What's in the box

• Tracker with SIM card installed
• Hardwired 4.25” (10.8 cm) power cable with 7 sockets
• Extension 2.5 ft. (0.76 m) harness

Hardwired

Note: User does not typically need to open the SIM compartment.

Buttons, lights, and ports

Step 1 - Locate your IMEI

Locate the International Mobile Equipment Identity (IMEI) number on the bottom of your tracker. The number is 15 characters long. You will need to enter it to set up your account.

Step 2 - Activate your tracker

1. From your computer or smartphone, go to: gethapn.com/activate.
2. Follow the activation steps. Tip: Keep your tracker IMEI handy.
3. Login to the tracking app by:
   1. Going to app.gethapn.com from your computer
   2. Going to our website, gethapn.com and clicking “Login”
   3. Downloading our mobile apps:
      1. Download Hapn for iOS
      2. Download Hapn for Android
4. Once you’re logged into your tracking applications, you’ll need to make sure your tracker is connected by following the steps below.

Finding your tracker's settings in the app: on the mobile app, tap the tracker on the Live screen, then Settings on its card; on the web, select the tracker on the Live Map, then Settings. Reporting Mode is near the top. Ping, Reboot and the hardware options for your model are under Advanced Settings. Reporting Mode, Ping and Reboot each apply with their own button; tap or click Save for name, icon and switch changes.

Step 3 - Professional Installation

We recommend installation by a professional technician, this is an installation that can be handled by your preferred automobile repair shop. The professional will first connect the device’s detached harness to the vehicle’s power supply and then plug in the device to make sure the device is able to register to the network and receive the GPS signal. After this is done, the technician can place the device inside the vehicle, typically under the dashboard.

 

Step 4 - Placement of the tracker

• The Hardwired Tracker needs to have as much access to the open sky as possible to retain its connection to the GPS satellites.
• Tracker cannot be surrounded by metal since it will block GPS signals. DO NOT 
  hide the Hardwired Tracker in metal enclosures. DO NOT place it in the middle of 
  the undercarriage, the engine compartment, wheel wells, metal bumpers, the 
  trunk, glove compartment, or in any closed/lidded compartment.

Important Facts

• Default programming for the Hardwired Tracker is to update every 5 seconds when moving and every 3 hours when stopped. You can change this in the tracker's reporting mode settings.
• When the device is on, the green LED will flash once every 3 seconds.
  When powering off, the red LED will remain on for up to 2 minutes, then power 
  down.

Specifications

Help

Thank you for purchasing a Spytec GPS product. We appreciate your business and strive to make your experience the best possible. If you have any issues with your product, contact us at the following addresses:

Email tech support questions to: support@gethapn.com You can also reach us any time via 24/7 live chat.

Email billing questions to: support@gethapn.com

To download user manuals—including the one for the Hapn platform software that you’ll use to track your GPS device from a phone, tablet or computer, go to:

https://help.gethapn.com

Log into your tracker at: app.gethapn.com

To download the IOS app go to: Hapn GPS on the App Store

To download the Android app go to: Hapn GPS on Google Play

Warranty

The Spytec GPS 6-month hardware warranty covers products purchased online or from an authorized retailer. Products under warranty qualify for an exchange with a valid receipt and an active subscription and is non-transferable. The warranty does NOT cover compatibility or functionality problems caused by the actions or technology of third parties. This warranty does NOT cover damages resulting from improper use of the device (including the use of incompatible accessories such as chargers, storage devices, etc.), unauthorized modifications to the device, negligence, any environmental or natural disasters, or loss or theft. This warranty does NOT cover water damage.

Devices that are covered will be repaired or replaced at the discretion of Spytec GPS. Devices

requiring replacement will be fulfilled with a new or refurbished unit, or a similar unit if the original unit

is no longer available.

To take advantage of our warranty, go to gethapn.com/returns and review our

Returns Policy. If your device meets the above guidelines as well as the guidelines on our website,

please click the button to proceed to the Return Authorization Form. In the event that our online

guidelines change, this warranty will supersede any newer changes. Once you have filled out the

Return Merchant Authorization Form, please wait for instructions.