Reporting Modes - User Guide

Reporting mode is a feature that allows the user to change the frequency at which the tracker updates! 

How to Update Reporting Modes

Step 1: To access the reporting modes on our web application, you have two different options to access the reports:

• You can locate the tracker in your list, click the 3 dots and choose "Go to tracker settings"
• You can navigate to your Tracker list in your settings, and click 'Edit':

Step 2: You will be taken to the new menu, where you can edit the tracker's settings and change the reporting mode:

Step 3: To adjust the reporting mode to a new frequency, simply click the icon of the mode you wish to enable

Step 4: You will then get a pop-up window to confirm or cancel the choice:

Step 5: After confirming, the menu will adjust to the following while the platform attempts to adjust the device reporting mode:

Step 6: That is it! Once completed, a push notification will be sent to confirm the switch has been made. A notification will also be sent in the event the switch fails.

*Please note that it may take some time for the mode switch to take place. It is advised to follow the in-app advice for making sure the device can receive the mode switch. 

What reporting modes are available?

Portable Tracker (GL300):

Performance - 5 seconds moving, 3 hours stopped

Fast - 30 seconds moving, 3 hours stopped

Normal - 60 seconds moving, 3 hours stopped

Power Saving - 1-hour, 3-hour, 6-hour, 12-hour, and 24-hour set interval reporting.

Hardwired Tracker:

Performance - 5 seconds moving, 3 hours stopped

Normal - 60 seconds moving, 3 hours stopped

Interval - 1-hour, 3-hour, 6-hour, 12-hour, and 24-hour set interval reporting.

Weatherproof Asset Tracker (GL500/501):

Performance - 1-minute moving, 3 hours stopped

Normal - 10 minutes moving, 12 hours stopped

Power Saving - 1-hour, 3-hour, 6-hour, and 12-hour set interval reporting.

Extreme Power Saving - Every 24 hours at a scheduled time.