How to Update Your Payment Information

You can update the card on file for your Hapn subscription from the web app or the mobile app. Hapn accepts major credit and debit cards, plus Klarna for installment payments.

Applies to: the Hapn web app at app.gethapn.com and the Hapn mobile app.

Update payment on the web app

1. Log in at app.gethapn.com and go to Settings → Billing.
2. Open the Payment Methods tab.
3. You'll see every card on file. Each shows its expiration, billing address, and how many trackers it's assigned to, with one marked Default.
4. To change a card's details, click Edit Payment Method next to it, update the card number, expiration, or billing address, and save.
5. To add a different card, use the option to add a new payment method, then enter the new card details.

Update payment on the mobile app

1. Tap Menu in the bottom bar, then Settings → Billing.
2. Open the Payment Methods tab.
3. Your current card is shown. Tap Update payment method, enter the new card in the secure form and save. You'll see "Payment method saved. It'll be used for your next bill."

Good to know

• On the web app, if you have multiple cards, each tracker is billed to a specific card. Check the tracker count on each card so you update the right one.
• Setting or changing which card is the Default determines what's used for new trackers.

Need help?

Reach us any time via 24/7 live chat, submit a ticket, or email support@gethapn.com.