CV200XNA Dash Camera Installation Guide

Contents

• Overview
• Before You Begin
• Understanding LED Indicators
• Understanding the Wiring Harness
• Installation Steps
• Installation Steps with Optional OBDII Cable
• Troubleshooting

Overview

The CV200XNA is a second-generation LTE Cat-6 2-channel smart dash camera that integrates comprehensive telematics features. It can function independently or alongside other camera options to provide an in-cabin or cargo view. The optional ADAS/DMA significantly enhances the security of fleet management systems. Additionally, the extendable IoT dash camera DV200XNA supports wired physical I/O or BLE connectivity for various accessories. It is ideal for use in applications such as insurance claim negotiations, driver coaching, passenger compartment monitoring, and accident reporting.
 

Before You Begin

• Ensure the device is properly registered in the Hapn application.
• Understand how to properly read the LED light indicators and cable wire’s labels.
• Park the vehicle in an area with minimal sky obstructions. Avoid locations near metal structures, garages, or buildings that could block cellular or GPS signals.
• Before installation, it's recommended to document all relevant information from the device label (such as IMEI, serial number, MAC address) by taking a photo or writing it down.
   

Understanding LED Indicators

The CV200XNA uses four LED indicators to communicate its operational status:

Understanding the Wiring Harness

The CV200XNA uses a comprehensive wiring harness with multiple connections:

Critical Connections (Required):

• Red wire: Constant 12V power (battery)
• White wire: Switched 12V power (ignition/ACC)
• Black wire: Ground connection

Installation Steps

1. Remove the necessary panels to access the fuse block and route of the supplied cable.
2. In the fuse block, locate a fuse with constant voltage (red wire) and a fuse with switched voltage (white wire). Do not use a fuse for critical components like airbags and onboard computers. A grounding point (black wire) can be found around the fuse block area.
3. Find a mounting location on the windshield with a view of the road for the main camera while not obstructing the driver’s view of the road. Commonly placed near the rear-view mirror. DO NOT PERMANENTLY MOUNT THE CAMERA; temporarily place the camera on top of the dashboard.
4. Find a mounting location for the secondary camera to achieve the required view angle. DO NOT PERMANENTLY MOUNT THE CAMERA; temporarily place the camera down.
5. Run the supplied cable between the main camera and the fuse block. The routing needs to consider the secondary camera’s mounting location. DO NOT PERMANENTLY SECURE THE CABLE.
6. Now, attach both cameras to the appropriate connectors on the supplied cable.
7. Now, attach the wires to the selected fuses.
8. Allow a few minutes for the GNSS to find its location and report to the Hapn platform.
9. Verify the connections:
10. In the web or mobile app, find and select the CV200 being installed.
11. Turn the key to the ‘On” position.
12. Turn the key to the ‘Start’ position, allowing the engine to start up and run for at least 5 minutes.
13. Turn the key to the ‘Off’ position.
14. In the web or phone app, verify that the CV200 is reporting an Ignition ‘Off” status.
15. In the web or mobile app, verify the live streaming in the Dashcam Feed. Close the window when done.
16. Verify taking a photo in the Dashcam Feed. Close the window when done.
17. Now, permanently secure the cameras to their mounting locations. Also, secure the cable supplied using wire ties.
18. Now, reattach all the vehicle panels. 

NOTE: Be patient during the power up and connection process, there are times a device might need to download a new configuration file, firmware file or GPS almanac that takes several minutes (i.e.: 5min, 10min).

When Completed 

1. Perform a final verification (repeat steps A-G) that the CV200 and supplied cable continue to work after securing and reattaching panels to ensure there is no unforeseen damage.

Installation Steps with Optional OBDII Cable

1. Remove the necessary panels to access the fuse block and route of the supplied cable.
2. Locate the OEM’s OBDII connector that is typically located in the driver’s footwell area.
3. Find a mounting location on the windshield with a view of the road for the main camera while not obstructing the driver’s view of the road. Commonly placed near the rear-view mirror. DO NOT PERMANENTLY MOUNT THE CAMERA; temporarily place the camera on top of the dashboard.
4. Find a mounting location for the secondary camera to achieve the required view angle. DO NOT PERMANENTLY MOUNT THE CAMERA; temporarily place the camera down.
5. Run the supplied cable between the main camera and to the OBDII connector. DO NOT PERMANENTLY SECURE THE CABLE.
6. Now, attach both cameras to the appropriate connectors on the supplied cable.
7. Now, insert the OBDII mating connector of the cable to the OEM’s OBDII connector.
8. Allow a few minutes for the GNSS to find its location and report to the Hapn platform.
9. Verify the connections:
   1. A. In the web or mobile app, find and select the CV200 being installed.
   2. Turn the key to the ‘On” position.
   3. Turn the key to the ‘Start’ position, allowing the engine to start up and run for at least 5 minutes.
   4. Turn the key to the ‘Off’ position.
   5. In the web or phone app, verify that the CV200 is reporting an Ignition ‘Off” status.
   6. In the web or mobile app, verify the live streaming in the Dashcam Feed. Close the window when done.
   7. Verify taking a photo in the Dashcam Feed. Close the window when done.
10. Now, permanently secure the cameras to their mounting locations. Also, secure the cable supplied using wire ties.
11. Now, reattach all the vehicle panels. 

NOTE: Be patient during the power up and connection process, there are times a device might need to download a new configuration file, firmware file or GPS almanac that takes several minutes (i.e.: 5min, 10min).
 

Troubleshooting

Device Won't Power On (No Red LED)

• Check power connections: Verify red and black wires are properly connected
• Test fuse: Ensure selected fuse has power and isn't blown
• Check OBDII connection: If using OBDII method, verify connector is fully inserted
• Verify ground: Ensure black wire has good ground connection

GPS Not Acquiring (Blue LED Blinking)

• Move to open area: Take the vehicle outside away from buildings
• Check mounting location: Ensure camera has clear view of sky
• Wait longer: Initial GPS acquisition can take 10+ minutes
• Check for interference: Remove from metal structures or garages

Cellular Connection Issues (Green LED Blinking)

• Verify signal coverage: Check cellular coverage in your area
• Wait for registration: Initial cellular registration can take several minutes
• Check device activation: Verify CV200XNA is properly activated in your Hapn account
• Contact support: If issues persist after 30 minutes

Camera Not Streaming

• Check camera connections: Verify cameras are properly connected to the harness
• Verify power: Ensure dthe evice is fully powered and online
• Test different cameras: If using multiple cameras, test each individually
• Check Hapn account: Verify you have dashcam features enabled

Ignition Detection Not Working

• Check white wire connection: Verify ACC wire is connected to switched power
• Test fuse selection: Ensure the chosen fuse only has power when ignition is on
• Wait for update: Ignition status may take a few minutes to update in the platform

Need help? Contact our support team at support@gethapn.com or submit a ticket.