Applies to: Hapn Pulse OBD · Platform: the Hapn mobile app and the web app at app.gethapn.com.

The Pulse OBD GPS Tracker for Vehicles is an easy to install tracker for any car or truck. Simply plug the device into the OBD port on the car!

This manual will help you get started. Welcome to Hapn.

What's in the box

• Tracker with SIM card preinstalled

The Tracker

Step 1 - Locate your IMEI

Locate the International Mobile Equipment Identity (IMEI) number on the bottom of your tracker. The number is 15 characters long. You will need to enter it to set up your account.

Step 2 - Activate your tracker

1. From your computer or smartphone, go to: https://checkout.gethapn.com/.
2. Follow the activation steps. Tip: Keep your tracker IMEI handy.
3. Login to the tracking app by:
   1. Going to app.gethapn.com from your computer
   2. Going to our website, gethapn.com and clicking “Login”
   3. Downloading our mobile apps:
      1. Download Hapn for iOS
      2. Download Hapn for Android
4. Once you’re logged into your tracking applications, you’ll need to make sure your tracker is connected by following the steps below.

Finding your tracker's settings in the app: on the mobile app, tap the tracker on the Live screen, then Settings on its card; on the web, select the tracker on the Live Map, then Settings. Reporting Mode is near the top. Ping, Reboot and the hardware options for your model are under Advanced Settings. Reporting Mode, Ping and Reboot each apply with their own button; tap or click Save for name, icon and switch changes.

Step 3 - Install Tracker

• Find the Onboard Diagnostics (OBD) port on your vehicle. It is typically located under the dashboard on the driver’s side. All consumer vehicles made since 1996 are equipped with this socket. Though the tracker contains two rows of eight pins each, the frame is narrower on the top than the bottom. Take care to line up the wider end with the wider end of the OBD socket. Depending on the vehicle, you may have to plug the tracker in upside down. 
• Note: the OBD port was designed to provide diagnostic information to a 
  car mechanic, but it also provides power. If diagnostic equipment needs to be connected to the OBD port, you or the mechanic can temporarily disconnect the tracker. An optional splitter cable is available 
  that enables the tracker to stay connected and leaves an additional port for any mechanic diagnostic needs, but the splitter may interfere with the OBD Tracker's ability to read any telematic data from the vehicle.

Important Facts

• Default programming for the OBD Tracker is to update every 3 hours when not 
  moving and every 2 seconds when moving.
• The OBD tracker reads telematic data from the vehicle but not every vehicle model is supported, and some supported vehicles can't read all available metrics.

Specifications

Help

Thank you for purchasing a Spytec GPS product. We appreciate your business and strive to make your experience the best possible. If you have any issues with your product, contact us at the following addresses:

• Email tech support or billing questions to: support@gethapn.com You can also call support at 877-212-7400 or chat with us — see How to Contact Hapn Support for hours.

To download user manuals—including the one for the Hapn platform software that you’ll use to track your GPS device from a phone, tablet or computer, go to: https://help.gethapn.com

• Log into your tracker at: app.gethapn.com

• To download the IOS app go to: Hapn GPS on the App Store

• To download the Android app go to: Hapn GPS on Google Play

Warranty

The Spytec GPS 6-month hardware warranty covers products purchased online or from an authorized retailer. Products under warranty qualify for an exchange with a valid receipt and an active subscription and is non-transferable. The warranty does NOT cover compatibility or functionality problems caused by the actions or technology of third parties. This warranty does NOT cover damages resulting from improper use of the device (including the use of incompatible accessories such as chargers, storage devices, etc.), unauthorized modifications to the device, negligence, any environmental or natural disasters, or loss or theft. This warranty does NOT cover water damage.

Devices that are covered will be repaired or replaced at the discretion of Spytec GPS. Devices

requiring replacement will be fulfilled with a new or refurbished unit, or a similar unit if the original unit

is no longer available.

To take advantage of our warranty, go to https://gethapn.com/returns/#steps and review our

Returns Policy. If your device meets the above guidelines as well as the guidelines on our website,

please click the button to proceed to the Return Authorization Form. In the event that our online

guidelines change, this warranty will supersede any newer changes. Once you have filled out the

Return Merchant Authorization Form, please wait for instructions.