How to Charge Your GL 501/521 Asset Tracker

Contents

• What You'll Need
• Charging Instructions
• Understanding Light Indicators
• Troubleshooting
• Tips for Optimal Charging

What You'll Need

• Wireless charging pad
• Charging tray
• USB power cable
• Power adapter
• Your GL 501/521 Asset Tracker

Charging Instructions

1. Set Up the Charging Pad

• Place the charging pad into the alignment tray
• Position with the blank side facing up
• Ensure the side with writing and rubber feet faces down

2. Connect to Power

• Thread the USB charging cable through either opening in the tray
• Connect the cable to the charging pad
• Plug the power adapter into an electrical outlet

3. Confirm Charging Pad is Ready

When properly connected to power, the charging pad will display:

• A brief red light
• A brief green light
• Then a solid green light (indicating ready status)

4. Position Your Asset Tracker

• Center the Asset Tracker on the charging pad
• Proper placement is confirmed when:
  • The charging pad light changes from solid green to pulsing red
  • The Asset Tracker's blue and green lights begin flashing simultaneously (approximately once per second)

5. Wait for Charging to Complete

• Charging time: Approximately 6-8 hours for a full charge
• A full charge typically provides 30-45 days of operation in Normal Mode

6. Remove When Charging is Complete

• When fully charged, remove the Asset Tracker from the pad
• The charging pad light will return to solid green

Understanding Light Indicators

Troubleshooting

No lights on Asset Tracker when placed on pad:

• Reposition the tracker to ensure it's properly centered
• Ensure the charging pad is receiving power (solid green light when empty)
• Check that the USB cable is firmly connected to both the pad and power adapter

Charging pad doesn't light up:

• Verify the power adapter is plugged into a working outlet
• Try a different USB cable
• Check for any visible damage to the charging pad

Tracker stops charging before completion:

• Ensure the tracker remains centered and doesn't slide off the optimal charging position
• Keep the charging pad on a flat, stable surface
• Avoid placing metal objects near the charging pad during charging

Tips for Optimal Charging

• Regular charging: Recharge your tracker when battery level falls below 20% for best battery health
• Storage: If storing for extended periods, charge fully before storage
• Temperature: Charge at room temperature (65-75°F/18-24°C) for best results

Need more help? Contact our support team at support@gethapn.com or submit a ticket.