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Getting Started with your Motorcycle Tracker

Kayla H.
  • Updated

Quick Links: 

1. Activate your tracker

Click here to visit our activation page.

Enter the requested information and checkout to activate your device. 

 

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2. Installing your tracker

  • Installing the unit is a simple two-wire process. The following steps will ensure you get up and running quickly.
    • Connect the wiring harness to the GV57 via the plug
    • Connect the red wire to power, specifically a constant power-on source. This will ensure power to the tracking device, even when the asset is powered off.
    • Connect the black wire to the ground (negative).
    • This is all that is needed for basic operation, including virtual ignition detection.

  • For wired ignition detection, the additional steps below must be followed:

    • For wired ignition detection, the white wire needs to be connected to the RUN position of the asset's vehicle ignition switch (see attached figure)
    • Alternatively, the white wire can be connected to an ignition-tied circuit, one that is only on when the vehicle is on. This will also allow for wired ignition.

      Please see the manual for more information: Motorcycle Hardwired Tracker

3. Connect your tracker to the platform

  1. Test your tracker: Drive around outside for 10 to 15 minutes with your tracker. The lights will indicate the connection of the tracker.

    • The RED light (GPS) will go from blinking to a solid color.
    • The GREEN light (CEL) will go from blinking rapidly to a slower blink.

  2. Check your signal: Log in to your account to see if you're getting a signal. 

4. Logging into the tracking platform

We offer both a website and a mobile app to view your tracker on the platform. 

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5. Customize your tracker 

Customize your tracker in your Trackers Preferences:

  • Name of the tracker
  • Tracker Description
  • Color of the tracker on the map
  • Tracker icon

Learn more about how to change the tracker's settings 

 

6. Create a boundary

Boundaries allow you to keep track of your device if it enters or exits a certain location.

Customize a boundary:

  • Name your boundary
  • Choose the shape 
  • Size the boundary over the area you wish to serve as the center point of the boundary.
  • Save and create more boundaries.

Learn more about creating a boundary.

Boundary_-_Circle_Shape.png

 

7. Set up notifications

Notifications can alert you when:

  • Your tracker starts moving
  • The tracker battery is low
  • A tracker has entered a boundary entry, etc.

Set up alerts:

  • Go to your Preferences
  • Click on the notifications tab
  • Select the different alerts you'd like to receive
  • Save your settings

Learn more about how to set up alerts

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8. View your tracker's activity

You can view your tracker's activity by clicking on the Activity tab or by accessing reports.

Activity section on app.gethapn.com

Here you can view your recent trips and stops. Use the 'view in map' link to view the route the tracker has taken on the map:

Learn more about viewing your activity 

 

 

Accessing reports

  • Click on the menu on the top left and select 'Reports.'
  • You will be given a list of different reports to choose from to view your past activity.
  • You also have the option to export the file as well.

Learn more about exporting a report.



Viewing activity on the mobile app

  • Click on the menu on the top left and select 'Activity.'
  • This will give you a list of your recent positions.
  • Filter through your activity by clicking on the icon on the top right to select a specific date that you would like to view. 

Learn more about viewing your activity 

 

 

View the history that the tracker has taken on the map. Click here to learn more about Time Machine

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