Creating and Managing Boundaries: Complete Guide

Contents

• What Are Boundaries?
• Creating Your First Boundary
• Managing Your Boundaries
  • Editing Boundaries
  • Deleting Boundaries
  • Viewing Boundary Activity
• Setting Up Boundary Alerts
• Frequently Asked Questions

What Are Boundaries?

Boundaries are virtual perimeters you can create around important locations on the map. When your trackers enter or exit these areas, you can receive instant notifications. Boundaries help you:

• Monitor when equipment arrives at or leaves job sites
• Track when vehicles enter or exit service territories
• Get alerts when assets return to your yard or facility
• Know when tracked items enter unauthorized areas

Note: Boundaries can only be created using the web app, but once created, they can be viewed on both the web and mobile apps.

Creating Your First Boundary

Step 1: Access the Boundaries Page

1. Log in to your account at app.gethapn.com
2. Click the Menu icon in the upper left corner
3. Select "Boundaries" from the menu options

Step 2: Start Creating a New Boundary

1. Click "Create new boundary" button to begin creating your boundary
2. The boundary creation tool will open with the map view

Step 3: Choose and Create Your Boundary

1. Select a boundary type:

   • Round boundary: Click the circle icon under "Shape" for a quick circular boundary
   • Custom shape boundary: Click the polygon icon under "Shape" to create a precisely defined area

2. Define your boundary on the map:

   • For round boundaries: Click and drag to position and size your circle
   • For custom shapes: Click multiple points on the map to create corners, then click your starting point to complete the shape

3. Customize your boundary:

   • Enter a descriptive name that will help you identify this location (e.g., "Warehouse," "Downtown Job Site")
   • Select a color for how the boundary will appear on your map
   • Adjust the position or shape if needed by dragging points or the entire boundary

4. Save your boundary:

   • Click the "Save" button in the bottom right corner
   • Your new boundary will now appear in your boundaries list

Tip: Choose clear, specific names for your boundaries so you can easily identify them in alerts and reports.

Managing Your Boundaries

Editing Boundaries

1. Go to the Boundaries page from the menu
2. Find the boundary you want to edit
3. Click the three dots (⋮) next to that boundary
4. Select "Edit" from the dropdown menu
5. Make your changes:
   • Modify the name or color
   • Resize or move the boundary on the map
   • Change the shape if needed
6. Click "Save" to update your boundary

Deleting Boundaries

1. Go to the Boundaries page from the menu
2. Find the boundary you want to remove
3. Click the three dots (⋮) next to that boundary
4. Select "Delete" from the dropdown menu
5. Confirm by clicking "Yes" in the confirmation dialog

Viewing Boundary Activity

To see when your trackers have entered or exited your boundaries:

1. Click the Menu icon in the upper left corner
2. Select "Boundaries" from the menu options
3. Click "Boundary Report"
4. Filter the report as needed to see specific boundaries, trackers, or date ranges

The Boundary Report shows a historical record of all boundary entries and exits for your trackers, helping you monitor movement patterns and verify location history.

Setting Up Boundary Alerts

To receive notifications when your trackers enter or exit boundaries:

1. Go to the "Alerts" section from the main menu
2. Click "Create new alert"
3. Select "Boundary Alert" as the alert type
4. Choose which boundaries to monitor
5. Select which trackers should trigger this alert
6. Choose your notification method (email, SMS, or app notification)
7. Set any time restrictions if needed
8. Click "Save" to activate the alert

Tip: For detailed instructions on creating alerts, see our Creating & Managing Alerts guide.

Frequently Asked Questions

How many boundaries can I create? There is no limit to the number of boundaries you can create in your Hapn account.

Can I set different alerts for entering and exiting a boundary? Yes, when creating boundary alerts, you can choose whether to be notified when assets enter, exit, or both.

Will boundaries drain my tracker's battery? No, boundaries are processed on our servers, not on the tracker itself, so they have no impact on battery life.

Can I see a history of boundary activity? Yes, the Boundary Activity Report in the Reports section shows all entries and exits for your boundaries.

Need more help? Contact our support team at support@gethapn.com or submit a ticket.